Collection: Refund Policy (30-day return/refund)
Buy with Confidence Refund policy
If, for whatever reason, you are not satisfied with your purchase, you can return it to "Sports and Gadgets" within 30 days of purchase date subject to conditions below. Claims for items damaged in transit must be received within (4) business days of receipt of merchandise. Items deemed defective by manufacturer standards must be reported within 7 days of receipt.
Refunds & Credits Refunds on returned items will be issued to the same payment as tendered at the time of purchase. Once we receive and inspect the product you will be issued a credit back to your account. Please allow 5-7 Business days for a credit to appear on your account. If payment was made by check, the refund check will not be issued within 7- 10 business days after receipt of return.
on the following:
– Hydration Packs, Water Bottles once any of the packagings have been opened or safety seals have been broken.
– Computers and Computer Software, once any of the manufacturer's packaging has been opened.
– Heating Pads, once the safety seal has been broken
– Electronic Software is not returnable or refundable once opened.
– All consumable items or hygienic items (e.g., Gels, Energy Chomps, Elixirs, etc.) once unwrapped or seal broken.
– Special Order merchandise, Clearance, or any item indicated on the website as non-returnable.
– Imprinted products.
If the item is returned to us for exchange, please allow 2-5 business days for the replacement to be processed and shipped. All returns are shipped with our Economy shipping method and arrive within 2-10 Days.
Please read all conditions below. If conditions are not met, "Sports and Gadgets" reserves the right to refuse the return or to charge a restocking fee not less than 10% or a $2.95 minimum restocking fee charge.
All returned items must be in new condition, in their original unaltered box (including the UPC code being intact) and must include all packing material, blank warranty cards, manuals, and accessories. Defective items may be exchanged for the same model or manufacturer's equivalent model. Please allow time to discuss any issues you may be experiencing as we may recommend tech support to resolve any issues prior to exchange. Any refused package will be assessed shipping charges incurred by the carrier.
Easy Return Process
Please be sure to place a note in the package with this information:
1) Order number
2) Reason for return
3) State that you would like a refund, or exchange and what you would like to exchange for.
Our return address is:
"Sports and Gadgets"
780 Dedham Street, STE 500
Canton, MA 02021,